Get in Touch With Us

Got a question about something you've read on Irish Online Casinos, spotted an error, or just want to send us a bit of feedback? We're always glad to hear from readers based in Ireland who use our reviews and comparisons to pick where they play. This page sets out how to reach us and what happens once you do.

The Best Way to Reach Our Team

Email is the most reliable route to us. We read every message that comes in, and while we can't promise an instant reply, we aim to get back to genuine enquiries within a couple of working days. Send your message to [email protected] and, where possible, give us a short summary of what it's about in the subject line — it helps us route your message to the right person without delay.

What We Can Help With

We're an independent site that reviews and ranks online casinos for Irish players, so most of what lands in our inbox falls into one of the categories below:

• Questions about our reviews — if you'd like more detail on how a particular casino performed against our criteria, or you're unsure how two sites compare, ask away.
• Corrections — bonus terms, licensing details and payment options at online casinos change often. If you spot something on the site that looks out of date, we'd genuinely appreciate the heads-up so we can check it against the operator's current terms.
• Content suggestions — if there's a topic relevant to Irish players that you think we've missed, whether that's a payment method, a new casino, or a question about wagering requirements, let us know.
• General feedback — good or bad, honest feedback from readers helps us keep the site useful.

A few things we're not able to help with directly: we don't manage individual casino accounts, process deposits or withdrawals, or resolve disputes with an operator. Those matters need to go to the casino's own customer support team, or in some cases the licensing authority named in the casino's terms.

What We Can't Do

To be upfront: we're a comparison and review site, not a casino operator, a payments provider or a regulator. We can't offer legal or financial advice, guarantee the outcome of a complaint, or intervene in a live dispute over a bonus or a withdrawal. What we can do is point you towards the operator's own support channels, or towards general guidance if you think you might need support around gambling habits — just say so in your message and we'll signpost accordingly.

What Happens Once You Get in Touch

Every message is read by a real person, not an automated system. We check what you've sent, follow up on anything that needs verifying against operator sites or public licensing information, and reply directly. During quieter periods this is usually within two working days; if there's a backlog it may take a little longer, but we don't leave messages unanswered.

If your enquiry is about a specific casino featured on the site, it can help to mention which one and, if relevant, roughly when you last checked its offer or terms — bonus amounts and free spin counts on sites like the ones listed on this page can change without much notice.

Before You Write In

If your question is about how we assess and rank casinos, or how bonus terms and wagering requirements generally work, you may find the answer already covered elsewhere on the site. Readers looking specifically for options outside the standard self-exclusion scheme may also want our page on Best Non GamStop Casinos 2026, which covers that topic in more depth than we can go into here.

A Note on Accuracy

We try to keep every review, comparison table and bonus figure on Irish Online Casinos current, but online casinos update their offers, payment options and terms regularly, and licensing details can change too. If something you've read doesn't match what you see on an operator's own site, please tell us — reader reports are one of the ways we keep our content accurate for other players in Ireland.

Thanks for taking the time to read this far. Whether it's a correction, a question or just a suggestion, we'd rather hear from you than have you make a decision based on information that's out of date.